Crisis Communications Checklist
When a crisis occurs, first follow the DASNR Crisis Communication Protocol.
Then, use this checklist and work with Agricultural Communications Services to determine other necessary action.
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Social media support
- Do you have any scheduled social media posts that may appear insensitive? Pull them down before they go live.
- Do you need help developing or scheduling social media posts (including messages and graphics)?
- Do you need someone to manage your social media accounts for you?
Media relations support
- Do you need help working with reporters to determine deadlines or schedule interviews?
- Do you need help working with reporters to identify angles?
- Do you need help identifying subject matter experts?
- Do you need media advisories or press releases to alert the press?
Editorial support
- Do you need help writing a press release?
- Do you need help editing a press release you wrote?
- Do you need help sending out press releases?
- Do you need help identifying existing resources you can use?
- Is the crisis a natural disaster or topic covered in one of ACS’s Resource Centers? You may use content as needed.
Video support
- Are there are existing educational videos, television show content or YouTube videos about the topic?
- You can use content as needed.
- Would our constituents benefits from a timely or future segment about the topic or crisis on one of our two television shows (SUNUP & Oklahoma Gardening)?
Web support
- Will you need to add content to or update your website to communicate with constituents or the media?
Photo support
- Will you need photo documentation?
- Are there existing photos on Kitchen Sink about the topic? If you can’t find what you need, there may be photos in our offline archives.
Graphic design and publications support
- Will you need graphics or publications developed to support your efforts?
- Are there Fact Sheets about the topic you can use to support your efforts? You may use content as needed.